IT Connect

Information technology tools and resources at the UW

Computer Maintenance Group

Computer Maintenance and Support Service Ended June 30, 2014

UW-IT retired the Computer Maintenance and Support service (provided by the Computer Maintenance Group, CMG) on June 30, 2014.

Other Hardware and Software Support Options

Hardware Repairs

The UW Bookstore is authorized to repair Apple computers:

Bookstore Apple Repair

For other brands, contact the vendor from whom you purchased your hardware.

Local Computer and Printer Repair Shops

Over the years UW-IT has worked successfully with the following local vendors:

  • Xerox Printers: Integrity Business Systems; PO Box 205, Hobart, WA 98025; 888-840-0844
  • HP Printer repair: CPR Computer and Printer Repair; 919 124th Ave NE, Bellevue, WA 98005;; 1-800-955-4075
  • Computer Repair: Up Time Technology; 2408 N 45th Street, Seattle, WA 98103;; 206-547-1817

UW Managed Print Services

In addition, UW Managed Print Services is available for a monthly fee, and includes equipment (a multi-functional devices that can copy, print, scan and fax), supplies (except paper) and service from Ricoh. See

Why This Service was Retired

The decision to retire the Computer Maintenance and Support service was reached through a partnership with and recommendation by the IT Service Management Board, one of three University-wide information technology (IT) governance boards that provide advice on IT strategy, services and priorities. This change is in keeping with UW-IT’s mission to provide technology services in line with the University’s priorities. 

Please send email to if you have any other questions.