Available for: Staff
Cadence is a cloud-based enterprise texting solution for staff to communicate with students
Cadence allows staff to efficiently reach students and alumni in their preferred communication channel: texting. Cadence provides a shared inbox, dedicated phone numbers and browser-based texting that allows staff to communicate with students (without resorting to their personal cell phone). It also includes auto-responses, templates, and campaigns.
Cadence makes it possible to:
- Achieve campus wide engagement
- Connect with prospective students
- Increase retention with current students
- Improve alumni relations, stewardship, and donations
Cadence features include:
- Shared inboxes
Allow multiple team members to manage a single texting account from a shared inbox, making campaigns more efficient and producing a better experience for your contacts.
Free up time for your staff by allowing them to send campaigns to groups of students, easily gain insight from clean metrics, and review reporting to constantly rate success.
Save staff time with smart messages. Cadence will interpret incoming texts, and respond automatically if the student’s intent is known with a high degree of certainty, while also notifying staff when a human needs to intervene.
- Number validation
Incorrect data is a drag on efficiency. Cadence automatically cleans up your phone number data, ensuring all your messages are delivered in a carrier-friendly manner.
Keep track of your team’s usage and performance in real time. With Cadence you can export activity of all incoming and outbound messages, opt-outs and opt-out preferences, undelivered messages, and unread messages.
- Scheduling Calendar
Utilize targeted campaigns that hit the right contacts at the right time, with the right message, all set to go up to 12 months in advance.