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IT Connect

Information technology tools and resources at the UW

Software

On This Page Related to This Page How does the Managed Workstation service deliver software? How do I use Software Center to install software Installing Microsoft Office Installing your own software Requesting an application Application support practices Operating System and lifecycle support Setting up a Managed Workstation Software Updates Software images LiteTouch OS image   How…

File services

Managed Workstation Services provide several file service options. Service options All file service options have their own rate based on usage. Rates are available on the service catalog page. Existing file service options include: Managed Workstation home directory – user specific file share, typically referred to as the ‘H drive’ Managed Workstation Shared File Services – Shared…

MWS Training Room

Any UW department can make use of a professional-quality training room. Currently, there are fees associated to schedule this room; use the MWS Training Room reservation form to request your event. There is no padding between reservations; please schedule enough time to set up and clean-up for your class. Assistance loading software or technical assistance…

Adding users

On a user basis, the Managed Workstation service provides: Managed Workstation access Managed Workstation Home directory (H:\) Managed Workstation VPN access Managed Workstation File Service access (I:\groups) For all of these per-user capabilities, the NetID user account is used which is automatically provisioned with a UW NetID. You do not need to request a user…

Setting up a Managed Workstation

Getting a New Computer Full Service Self-Service via CDW Self-Service via Lite Touch Mac support in MWS Laptops Computer Warranty Look Up Computer Repairs Getting a new computer Full-Service Email help@uw.edu  to request an order consultation.  We will order, track, and setup your equipment. An active budget number required for this service. We can also help you…

Managed Workstation Services

The Managed Workstation service provides networked personal computers that are centrally managed and supported by UW Information Technology.  Basic elements include: Windows Managed Workstation, with option for adhoc Mac assistance Basic help desk support Standard operating system image and over the network delivery mechanism Operating system updates Anti-virus installation and maintenance Proactive security mitigations for…