Service News Category: 2017 Notifications

  • Windows 10 1709/Fall Creators Update is now our Baseline OS

    November 27, 2017

    We’ve moved Windows 10 1709, also known as the Fall Creators Update, to Baseline and will start upgrading Windows 10 computers running an older version this week. What and when Over the next several weeks, we will be upgrading all computers running Windows 10 to version 1709, which is also known as the Fall Creators Update.  We are moving to this version ahead of the normal schedule, to enable new security functionality.  This upgrade is mandatory. The upgrade will be…

  • Managed Workstation service boundary changes

    October 16, 2017

    Service boundaries have changed slightly. See below for details. What and When Beginning with adoption of the new FY18 rates (10/1/2017), the Managed Workstation service boundaries have changed. We still provide the same core capabilities, but down in the details, there are a few changes. MWS rate changes: Now includes 1 hour of complimentary hardware recommendation advice for each customer account. We’ll help find an appropriate computer model that meets your needs. Now includes 1 hour of complimentary business needs…

  • MWS training room

    As of 10/1/2018, the Managed Workstation training room in Roosevelt Commons is no longer available. How we provide the Managed Workstation service (MWS) training room has changed. See below for details. What and When During the first half of 2017, we refreshed the technology in the training room. There are photos of the space on the training room page. It’s a great option for any session that has 19 or fewer participants which each need a computer. Using the MWS…

  • MWS security improvements

    October 3, 2017

    Security improvements don’t get a lot of attention because often they silently protect you. And in many cases we silently implement security improvements. But every once in a while, it is worth recognizing these security improvements, even if you don’t see them. Here’s a recap of some of the recent security improvements MWS has made: Microsoft’s Local Administrator Password Solution (LAPS) has been implemented for Managed Workstations. This solution provides and manages a complex unique password for the built-in administrator…

  • Managed Workstation FY18 rates

    August 18, 2017

    The preliminary FY18 rates for Managed Workstation services are now available. The annual rate change for UW-IT services was postponed this year to be effective 9/1/2017. Management Accounting & Analysis (MAA) provides final approval of rates for all cost-recovery centers at the UW, and these preliminary rates are still pending their approval. All rates associated with the Managed Workstation service are documented at: https://itconnect.uw.edu/service/managed-workstation-services/#Price. Rates The new FY18 rates are: Managed Workstation rate: $30.00/workstation/month Managed Workstation file storage: $.25/GB/month Consulting…

  • Migration update

    July 31, 2017

    99.9% of all managed workstations have been migrated to the NETID domain, and today we’ll be removing the 5 remaining workstations still in the Nebula2 domain. We greatly appreciate your partnership in both the user and computer migrations over the past couple years. Your patience while we completed this large undertaking has been amazing. I’m also happy to report that new computers can be enabled for Managed Workstation services without the Nebula2 domain. https://itconnect.uw.edu/wares/mws/hardware/adding-computer/ documents the steps needed to do…

  • Workstation migration to NetID domain update

    July 7, 2017

    Approximately 2,428 managed workstations, or about 78%, have been migrated from the nebula2 domain to the NetID domain. We will continue to attempt to migrate every managed workstation at 5:00 pm daily. We are still unable to offer a self-service option for workstation migrations at this time. The technical issues that may be encountered are unlikely to lead to a positive experience. What’s Next: Migration are still taking place at 12:00 pm (noon) and 5:00 pm Monday – Friday for…

  • Workstation migration update

    June 19, 2017

    Approximately 2200 managed workstations, or about 66%, have been migrated. Every non-migrated managed workstation has been a candidate for nightly migration and has been attempted at least 3 times. At any given point only 75% of managed workstations are manageable over the network, so customers will need to work with us for further progress to occur. If you have questions about the workstation migration, a FAQ is available and updated regularly. There were a number of problems over the last…

  • Workstation migration – user notice

    May 17, 2017

    Managed Workstation is migrating workstations from the Nebula2 domain to the NETID domain. The impact to you is very low. Please ensure your managed workstation is on the UW network during the noted period. What and When: Beginning Monday, May 22nd at 5pm, and every night through Friday, June 2nd, we will attempt to automatically migrate managed workstations to the NETID domain. Any given managed workstation will be scheduled for one night during this period, as documented at https://itconnect.uw.edu/wares/nebula/news/migration/schedule/. Computers which…

  • Computer renames happening 5/17

    May 15, 2017

    A notification like the following one was sent to the primary user, last user, and department contacts for the ~380 computers with a name that included an underscore character (_). ———– You are listed as a contact for the Managed Workstation (Nebula) department MAA. The computers listed below all have the underscore character (“_”) in their name, which is no longer permitted in the name of Managed Workstation computers. This Wednesday, May 17, at 5pm we will be automatically renaming…