Service News Category: 2014 Notifications
-
New mailing list & communication practices for Nebula
December 4, 2014
We’ll be making a couple changes to the way the Nebula service communicates with you. This mailing list will continue to function as a 1 way communication channel for important announcements. This will continue to include things like changes to the service design, and other broadly useful communication. My goal is to keep communication to this mailing list to the minimum you might need to be aware of what’s going on with Nebula. In the past, there have…
-
Nebula Fall Brown Bag
November 10, 2014
Thanks to those who joined us for the Nebula Fall Brown Bag! Brian Arkills was there; Brian is the new Service Manager, responsible for managing the service and its quality (Rebecca still manages the team that delivers the service). Brian talked about: Better communications to customers for more timely information, including semi-annual newsletters. Migration to NETID logins — this is needed to deploy better back-end tools. It will also allow for multi-factor authentication for those clients that need more security….
-
Changes to Nebula Support Request
July 2, 2014
The familiar Nebula Support Request program is getting a makeover. It will now take you to a web form which will send your mail to the Nebula Support team as always. Old: New: This change will be coming soon to your desktop. If you have questions, please let us know. Thank you.
-
All XP systems were removed from the Nebula domain
April 9, 2014
Per Microsoft’s announcement, it will stop supplying fixes and security patches to Windows XP as of April 8, 2014. Here is the timeline for the Nebula Managed Desktop Service and Windows XP: 12/31/13: target for Windows XP systems to be retired or replaced within the Nebula domain. 01/01/14: Nebula software packages no longer developed for or tested on Windows XP. 04/08/14: XP computers are removed from the Nebula domain, with notice to managedBy contacts. If you have a computer running…
-
Nebula Technical Contacts Group Spring Meeting, 2014
March 31, 2014
Nebula Technical Contacts Spring 2014 Meeting