Service News Category: MWS Newsleters

  • Managed Workstation Newsletter (October 2017)

    October 20, 2017

    What’s new? Customer survey – In the next month, Managed Workstation will send out a survey for feedback on our service. We are looking for ways to improve our service and would like to know what experiences you have had with our team. Keeping current – Microsoft continues to march forward with its product support lifecycle, and we continue to innovate to provide great management capabilities. We keep you current with Windows and Office with a minimum of hassle. Ideally,…

  • Managed Workstation Newsletter (December 2016)

    October 20, 2016

    Welcome to the semi-annual Managed Workstation service newsletter, which brings you valuable updates and information to help you make the most of our services. This is usually semi-annual, but we’re late by 3 months this time around. Sorry! New Capabilities and Improvements Documentation reorganized and notable gaps filled: Over time our documentation lost its focus. So we’ve whipped it back into shape, so you can find what you need. In the future, we’ll be renaming the URL to our documentation…

  • Managed Workstation Newsletter (March 2016)

    March 21, 2016

    Welcome to the semi-annual Managed Workstation service newsletter, which brings you valuable updates and information to help you make the most of our services. New Capabilities and Improvements Windows 10 Self-service Upgrade: In January, we released a self-service mechanism that allows users to upgrade their Windows 7 or Windows 8.1 computer to Windows 10. More info here.   This has been an overwhelming success, with over 20% of Managed Workstations having already made the switch to Windows 10. Customers running Windows 8…

  • Nebula News (September 2015)

    September 2, 2015

    Welcome to the semi-annual Nebula service newsletter, which brings you valuable updates and information to help you make the most of our services. New Capabilities and Improvements Nebula file services ala carte: Nebula file services are available separate from Nebula Managed Desktop. Prior to FY16, customers which only wanted shared file services from Nebula needed to follow an awkward path and were charged in an awkward method. There were also some customers paying more than their fair share of file…

  • Nebula Newsletter March 2015

    March 9, 2015

    Welcome to our first semi-annual Nebula service newsletter, which brings you valuable updates and information to help you make the most of our services. Because this is our initial newsletter, we are sending it to all Nebula users. We hope you’ll opt into receiving future issues by signing up for the nebula-announce mailing list, a low-volume mailing list we use to send customers notices about service interruptions and notable design changes, in addition to this newsletter. Go to https://itconnect-test.uw.edu/wares/nebula/contact-us/ for…