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IT Connect

Information technology tools and resources at the UW

Windows File Service

Service Description

The Windows File Service provides a file sharing platform for customers. File sharing is provided via SMB/CIFS, the standard method provided by a Windows file server, and client computers which are capable of connecting via SMB/CIFS can use this service.

Access to files is managed by the customer, allowing the customer to ensure that people can get access or are removed from access when needed.

There is a planned future enhancement to provide an option of encryption at rest.

The following features are included:
• CIFS/SMB access from UW campus subnets. Can be accessed from off-campus via UW network based VPN services.
• Self-service file restores and versioning via “Previous Versions”
• Disaster recovery backups in geographically separate regions (Seattle and Spokane). Per-file restores from tape are not available.
• Easy allocation of additional storage space as demand requires
• Self-service access control via UW NetIDs and UW Groups
• Recommended for Microsoft Access databases
• Distributed File Service (DFS) integration, providing for seamless back-end server replacement and reduced interruption due to maintenance

This service provides a well-known way of sharing files.

Service Options

This service is provided via a monthly cost. There is a data usage cost.

Service staff are also available to help craft a specific solution which meets your needs at no additional charge .

Service options are:
• The ability to specify which users are able to leverage the service.
• The ability to leverage knowledgeable IT staff who can help you create a file sharing solution which meets your needs

Other file service choices can be suggested with an analysis of your use case.

Eligibility

UW faculty; UW staff; UW researchers; UW clinicians; UW academic units; UW administrative units; UW Medical Center; Harborview Medical Center; Requires a valid UW budget number.

Availability

Hours available: 24 hours a day, 7 days a week

Price

Type of Service Cost Per
File Storage $0.25 GB per Month
Consulting $104.43 Hour

Note: Discontinuing MWS services means customers who wish to retain content will have to migrate it. We can help with that at MWS Consulting rates.

*Rates are effective through August 31, 2018.

Service Level Description

During Business Hours (M-F 8:00 am - 5:00 pm) requests related to this service can expect an initial response within 24 hours.

Service is monitored 24 hours a day, 7 days a week for disruptions. On-call staff are available for outage resolution.

Support Information

UW Information Technology Service Center
Location: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: washington.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: washington.edu/itconnect/help


Maintenance

Last Review Date: 10/18/2017