Tools for UW Emergency Responders

Service Description

In the event of a disaster or other large-scale event, Priority Communications can be used by UW staff to help in response and recovery activities.  These include:

Enhanced access to telephone service using the federal Government Emergency Telecommunications Service (GETS) and/or Wireless Priority Service (WPS) programs

Service Options

Priority Communications
Government Emergency Telecommunications Service (GETS) provides personnel a high probability of completion for their phone calls (i.e., land line) when normal calling methods are unsuccessful. It is designed for periods of severe network congestion or disruption. Users receive a GETS calling card to access the service. This card provides access phone numbers, Personal Identification Numbers (PIN), and simple dialing instructions.

Wireless Priority Service (WPS) is a method of improving connection capabilities for a limited number of authorized cell phone users. In the event of congestion in the wireless network, an emergency call using WPS will wait in queue for the next available channel.

UW Information Technology serves as the UW point of contact for these programs, and will order and help implement them for UW units.


UW academic units, UW administrative units

How to Order

Phone: 206-221-5000


Hours available: 24 hours a day, 7 days a week


This service, if desired, is paid for by the customer:

Priority Communications

  • Government Emergency Telecommunications Service (GETS): The federal government charges for usage when you make calls using a GETS card. For pricing details, see
  • Wireless Priority Service (WPS): WPS features are an add-on cost to a basic cell phone subscription. Each carrier may set its WPS fees up to a cap set by the federal government. For pricing details, see

Service Level Description

These products and services are designed to be available 24 hours a day, 7 days a week.

UW Information Technology will acknowledge service requests within two (2) business days.

Additional Information

Priority Communications

For Government Emergency Telecommunications Service (GETS):

For Wireless Priority Service (WPS):

Support Information

Email or call 206-221-5000.


Last Review Date: 05/12/2015