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IT Connect

Information technology tools and resources at the UW

K-20 Videoconferencing

Service Description

The Washington K-20 Educational Network provides extensive multipoint conferencing services supporting both ISDN and IP-based videoconferencing. This service allows multiple participants to connect to a videoconference using H323 based hardware devices and software.

Service Options

K-20 supports the following devices/applications:

  • Most IP based H323 endpoints: Polycom, Cisco, Lifesize, etc.
  • H323 software applications: Polycom PVX
    • Polycom M100
    • Polycom RealPresence (Desktop & Mobile)
    • LifeSize Softphone
    • Xmeeting

Participants can also join videoconferences using their telephone through dial-in access.


UW faculty, UW staff, UW students, UW researchers (must have access to appropriate videoconferencing endpoint)

How to Order

Email: (include "MCU" in subject line)
Phone: 206-221-5000
Fax: 206-221-5001


K-20 videoconferencing resources are available on a first-come, first-serve basis with the exception that, if a conflict arises, instructional conferences take precedence over administrative conferences.

The MCUs operate 24 hours a day, 7 days a week.


This rate is currently under review:
$50.00 per conference series up to 6 months

Price subject to change annually on July 1st.

(Rates are effective through August 31, 2017)

Service Level Description

Customer requests will be responded to within two business days.

Additional Information


All conferences scheduled on the K-20 Multipoint Control Unit (MCU) must be related to the educational mission of the University of Washington.

Users planning to connect to the K-20 MCU via IP video (H.323) must register their endpoints with the K-20 Gatekeeper.

Support Information

Email: (include "MCU" in subject line)
Support hours: 8:00 a.m. - 5:00 p.m., Monday - Friday


Last Review Date: 04/26/2015