Service Description

The eSignatures service offering is a part of the Enterprise Document Management business service centrally managed by UW Information Technology. eSignatures capabilities are provided through an enterprise UW license for an online software technology called DocuSign. It provides the following business functions electronically and securely: signatures, data collection, approvals, notification and acknowledgement.

Service Options

eSignatures provides enterprise-wide DocuSign services to UW departments, and integration between DocuSign and our Enterprise Document Management Solution. eSignatures allows users to:

  • Easily upload and send documents for electronic signature
  • Securely access and sign documents
  • Check on a document’s status, send reminders, view audit trails and securely store online


eSignatures is available to University faculty and staff within academic, administrative and business units.

How to Order

eSignatures adoption requires a formal onboarding process. See eSignatures for more information.


Tier 1, 2, 3: M-F, 8am – 5pm


eSignatures is currently free for UW academic, administrative, and business units.

Service Level Description

Service Availability: 24x7

Additional Information


DocuSign’s Signing Experience offers basic accessibility features and is currently working toward meeting the Web Content Accessibility Guidelines (WCAG) Level AA. When documents are set up using accessibility best practices, users will be able to use the following features:

  • Screen readers will read document text and tags.
  • Keyboard navigation allows users to easily skip past content that has proper headings and to use shortcut keys to effortlessly interact with fields and tables.
  • Screen magnification can improve legibility for some users.

For more about the current DocuSign compatibility, features and best practices, visit the DocuSign Digital Accessibility page or access this demo of DocuSign’s Accessibility features.

Support Information

Support is provided by the UW Information Technology Service Center.

Business Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Phone: 206-221-5000
Online: Send us a question
In-person: Walk-in locations


Last Review Date: 2/3/2017