Certificate Services

Service Description

Certificate Services allow to you to obtain X.509 certificates that may be installed on servers or clients to provide authentication and encryption. SSL certificates installed on servers allow clients to verify the identity of the server and for the server and client to establish a secure communication channel using SSL/TLS. Client certificates enable computers and processes to connect to Web services, directories, and other services that require client certificate authentication.

Service Options

Certificate Services options include:

  • InCommon Certificate Authority (InCommon CA) - Provides commercial-grade SSL server certificates trusted by all modern browsers. Certificates are available for all subdomains of *.washington.edu and *.uw.edu. Other DNS domains owned by UW departments may be added to the service upon request.
  • UW Services Certificate Authority (UW CA) - Provides SSL server certificates and client certificates. SSL server certificates issued by the UW CA are not trusted by default in any browsers. Client certificates issued by the UW CA are required for authentication to many UW Web services and directories.

To learn more about the options and their uses, refer to UW Certificate Services in our wiki.


UW employees registered as contacts in UW DNS for the domain name requested in a certificate.

How to Order

Self-service tools are supported for new certificate requests and management functions.

To learn more about requesting certificates, refer to UW Certificate Services in our wiki.


Service is available 24 hours a day, 7 days a week.


This service is included in the Technology Recharge Fee.

Service Level Description

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Additional Information

To learn more about the options and their uses, refer to UW Certificate Services.

Support Information

Support is provided by the UW Information Technology Service Center.

Business Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Email: help@uw.edu
Phone: 206-221-5000
Online: Send us a question
In-person: Walk-in locations


Last Review Date: 04/26/2015