Service Description

Authentication allows you to verify the identity of a person, computer, or application.

Authentication often involves verifying something a user knows (e.g., a UW NetID and password) and something the user has (e.g., smartphone).

Integration with authentication services is available via several options and protocols to secure access to web sites, online information, desktop computers, walk-in lab computers, and other resources, while adhering to UW information security policies.

Note: Refer to two-factor authentication if you're looking for personal options for enrolling in Duo.

Service Options

The most common service options:

  • Single Sign-On (SSO)
    • Provides UW NetID authentication
    • Provides 12-hour default SSO session
    • Provides a trusted location for users to enter credentials for verification (sign in with UW NetID)
    • Supports two-factor authentication (2FA)
    • Supports SSO integration via standard SAML 2.0
    • Shibboleth Service Provider Support provides instructions for Linux/Apache and Windows/Microsoft IIS
    • Enables federated identity management for services registered in InCommon and eduGAIN federations
    • Pubcookie (legacy SSO solution) will be retired December 31, 2018
    • Other SSO options available (social-to-SAML gateway, ADFS 4.0, Azure Active Directory, Google Sign-in via UW G Suite)
  • Application Integration for IAM
    • Submit a request for consultation on an SSO integration
    • Helps customers plan how to integrate applications with UW NetID authentication
    • Helps UW-IT understand your business and technical objectives involving identity and access management (IAM)

Other related services and service options:

  • Microsoft Infrastructure - Active Directory and Azure Active Directory authentication for UW NetIDs; also known as the "" domain and Kerberos realm
  • Kerberos - Provides UW NetID authentication using the Kerberos network authentication system; also known as the "" Kerberos realm
  • Token Authentication Service - Provides second-factor authentication using Duo for SSO integrations (above), UW-IT services and platforms, as well as integration with departmental systems and applications that require 2FA.


UW faculty; UW staff; UW students; UW affiliated organizations


Hours available: 24 hours a day, 7 days a week


This service is included in the Technology Recharge Fee.

Service Level Description

Uptime: Continuous, all days and hours. Service issues will be addressed based on priority and resource availability.

Additional Information

UW Policies describe policies, standards, and guidelines for technical security and access controls related to authentication.

Support Information

Support is provided by the UW Information Technology Service Center.

Business Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m.
Phone: 206-221-5000
Online: Send us a question
In-person: Walk-in locations


Last Review Date: 07/18/2018