IT Connect
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Set up a U2F device

Follow these steps to set up a Universal 2nd Factor (U2F) device for Duo two-factor authentication (2FA) at the University of Washington. Once you set up your U2F device, you can use it to sign in with 2FA.

What is a U2F device?

A U2F device isn’t a one-button hardware token! If you’re looking for information about regular one-button 2FA devices that display a passcode, refer to Hardware Tokens.

A U2F device implements the U2F protocol, an open standard for user authentication. You or your department can purchase your own compatible U2F device.


U2F devices only work for signing in with 2FA on the web.

Refer to Does Duo support U2F tokens for a list of compatible browsers.

Set up your U2F device

In your browser

Follow these steps using a compatible browser:

  1. StepsActions
  2. Navigate to
  3. Sign in with your UW NetID and password.
  4. If this is your first 2FA device, read the brief information to “Protect Your University of Washington Account” and click Start setup. If you already have a device set up, sign in with one of your 2FA devices and click “Add another device”.
  5. Select “U2F token”.
  6. Click Continue.
  7. Read the brief “Enroll U2F Token” information and click Continue.
  8. A pop-up window will open. If it does not, you may need to temporarily adjust your browser settings to allow a pop-up window.
  9. Insert your U2F device into your computer. If your device has a light and it is flashing, tap the contact on the device. If the light is not flashing, remove and re-insert it. After tapping the contact on your device you should see a green check-box in the pop-up window and then it will automatically close.
    • Note: Some systems will show another prompt, in addition to the pop-up window, that instructs you to insert your U2F device and tap the contact. This is expected, and will occur both during initial enrollment and when the U2F device is used to sign-in. Other systems do not display the additional prompt.
  10. Set up is complete. Duo will show “My Settings & Devices”. Note: the ‘check enrollment’ button will not work correctly if the only enrolled device you have is a U2F device. If you reach the “My Settings & Devices” screen after enrolling the device, you’ve successfully completed the enrollment process. On this screen you can change the name of your device or add another device (recommended).

What’s next?

Now that you have set up your device, you’re ready to sign in with 2FA when it’s required.

We also recommend setting up one other device in case you lose your primary device.

Need help? See 2FA FAQs or contact us for support.

Last reviewed July 20, 2018