January 25, 2021

UW-IT’s self-sustaining services & rates approved through Sept. 30

UW-IT’s FY 2021 rates for self-sustaining services have been approved through Sept. 30, under recommendations by central Management Accounting & Analysis. The approval applies to all FY21 service and hourly rates.

Learn to manage and thrive through complex changes to projects, teams, and organizations

Tech Talks, 10 a.m.-noon on Jan. 28, will help you navigate organizational changes when the world is in chaos, and show you how the Enterprise Data Warehouse is using customer research to inform decision-making, and how you can too.

January 22, 2021

Check out 2020 metrics highlighting UW-IT’s service to UW community

Despite COVID-19, UW-IT consistently delivered a positive customer experience in key areas in support of its customer-focused mission in 2020. See how UW-IT performed during the final three months of 2020 and how it did overall during the year.

January 20, 2021

Beware of phishing emails asking for W-2 information

Hook attached to username and password

Learn how to protect yourself from cybercriminals who try to steal an employee’s login credentials so that they can download Wage and Tax Statements (Form W-2). They then can use the W-2 information to electronically file a fraudulent federal income tax return in the employee’s name. By changing the bank account number, the cybercriminals receive the refund. Fortunately, your vigilance and Duo, the UW’s two-factor authentication system, can play a pivotal role in protecting employee data. Read more.

January 19, 2021

Activate text messaging on your existing UW-IT-provided phone number

Any faculty or staff with a UW-IT-provided phone number can make it text-enabled. UW-IT also can set up a new number dedicated to your messaging needs. The service allows individuals and groups to send and receive text messages via a web portal.

January 15, 2021

Dispose of old computers and mobile devices securely with these resources

heap of old computers and old devices piled up

Learn how to delete data completely from computers and devices before you surplus or recycle them. Old desktops, laptops, and mobile and portable storage devices may contain UW information, such as personally identifiable information, cached login credentials, or other confidential data that can be compromised if the device is not securely disposed.

January 13, 2021

Leveraging technology for a better University

Learn how the UW continues to invest in information technology to advance the work of students, faculty and staff, and how IT is being used in innovative ways across the University to enhance teaching, learning, collaboration and discovery. Find out about key IT initiatives planned for 2021 and beyond.

January 12, 2021

Protect your UW NetID and W-2 information from phishing attacks

This message was sent to all UW student employees, faculty and staff with approval from the Vice President for UW Information Technology and CIO.

This email provides important information to help you protect your UW NetID and password from phishing attacks, which increase during tax season. Links were intentionally not included in the email.

Links were left out of this email. To find this message on the web, search the UW website for “CISO Annual Communications,” where you will find hyperlinks to all the related resources mentioned.

How does phishing work?

Cybercriminals try to steal an employee’s login credentials so that they can download Wage and Tax Statements (Form W-2). They then use the W-2 information to electronically file a fraudulent federal income tax return in the employee’s name. By changing the bank account number, the cybercriminals receive the refund.

Your vigilance and the UW’s two-factor authentication system play a pivotal role in protecting employee data.

How can you protect yourself?

  • Be skeptical about emails that seem urgent or threaten negative consequences if you do not act.
    Do not reply, click links, or divulge personal information or login credentials.

    Cybercriminals may use manipulative messages to heighten urgency or they may use logos from well-known companies to trick users into clicking on links. In some cases, they may send a simple meeting reminder. If you receive an email you suspect may be phishing, you can report it to help @ uw.edu (no spaces).
  • The secure way to access your University of Washington W-2 is by using the “Sign in to Workday” link found on the Integrated Service Center’s (ISC) website. Note: UW Neighborhood Clinic and Children’s University Medical Group employees should access their 2020 W-2s in the Automatic Data Processing (ADP) systems this year. If you suspect you’ve received a phishing email disguised as an email from Workday, you can confirm the legitimacy of the message by signing into Workday via the ISC website and double-checking you received the same message in your Workday Inbox or your Workday Notifications.
  • Do not approve unsolicited requests for two-factor authentication.
    Duo is the UW’s two-factor authentication (2FA) system, which adds a second layer of security when you sign into Workday and other University systems. Using 2FA prevents others from signing in as you, even if they know your password.

    If you receive an unsolicited sign-in request for Duo, and you have not signed into a system that requires it, do not approve the request. If the request is a phone call, hang up without pressing any buttons. If it is a Duo Push request, press the “deny” button and you will be given a choice to report it as fraudulent so that UW Information Technology is notified. Additionally, you should immediately change your UW NetID password to ensure your account is secure.
  • Opt-in to use 2FA on the web.
    Employees and students can opt-in to use 2FA when signing in with their UW NetID on the web. For more information, search for “opt-in to 2FA on the web” on the IT Connect website.
  • Use anti-virus software on your computers and devices and keep the anti-virus software updated.
    Sophos Anti-Virus Software is available free of charge to all UW students, faculty and staff.
  • Learn more about phishing from recent examples, infographics and other training materials on the Office of the CISO website.
    (Search for “CISO” on the UW home page to find the CISO site where you will find links to all the information and resources mentioned above.)

If you have any questions or concerns, please contact help @ uw.edu (no spaces).

Thank you for helping to secure UW data.

Aaron Powell
Pronouns: he, him, his
Vice President for UW Information Technology and CIO

January 6, 2021

Boost data security by opting in to 2FA on the web

You’ve been using two-factor authentication (2FA) at your financial institutions and with Workday to protect your personal data. Now, students, faculty and staff can protect more by opting in to two-factor authentication (2FA) when signing in with their UW NetID on the web.

December 31, 2020

Boot up the year by uploading these 5 tools to your new device

Did you get a new laptop, cell phone or a tablet during the holidays? Start your year off right by uploading these five essential tools via IT Connect:

Zoom: Make sure you have the latest update to UW’s cloud video conferencing solution for online classes, study sessions and virtual meetings.

eduroam: Don’t forget to register for the UW’s preferred, and encrypted, Wi-Fi connection method available on all three campuses and at thousands of locations around the world.

2FA: Protect your data online by adding a layer of when you sign in to University systems with your UW NetID. With two-factor authentication (2FA), first you enter your password, then use a 2FA device to prove it’s really you.

Husky OnNet: Connect securely to resources on the UW network from remote locations, such as from home, a coffee shop or the airport.

Sophos Anti-Virus: Block viruses and spyware by downloading this free anti-virus software on your computer and other devices.

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