September 18, 2018

Check out tech resources for teaching classes

Group of people enjoying a lecture in a modern auditorium

Learn how to navigate the array of IT resources available for instructors including how to set up courses in Canvas, record lectures using Panopto, engage students in class with Poll Everywhere, submit grades with GradePage, and more. This quick start guide is offered to you by UW Information Technology.


September 17, 2018

Foster School taps new help desk service

Techology Service Center employee helps a customer at the Help Desk

Help desks at the Foster School of Business now offer 24/7 IT customer support, thanks to a partnership with UW-IT. Learn how departments and units can improve customer service by tapping into the Enterprise Service Desk, a new for-fee service available to existing customers of UW Connect.


September 15, 2018

Next phase of security enhancements for UW network further reduces risk

Beginning October 16, 2018, UW-IT will block specific channels or ports on the UW network from incoming Internet traffic. Analysis shows these ports are frequently abused. This is the second phase of security enhancements to protect the UW network against an increasing number of malicious attacks that put devices, systems and data at risk. These ports will continue to work between devices on the UW network. Little to no impact is expected for the majority of UW network users.

Owners of subnets who may have devices on their subnets that could be affected by the change were contacted directly via email and asked to take appropriate action.

Ports to be blocked

The list of ports that will blocked from Internet traffic coming from outside the University include:

  • PORT 19 – Character Generator Protocol (CHARGEN)
  • PORT 21 – Unsecured File Transfer Protocol (FTP)
  • PORT 23 – Telnet
  • PORT 111 – Open Network Computing Remote Procedure Call (ONC RPC/Sun RPC)
  • PORT 161, 162 – Simple Network Management Protocol (SNMP )
  • PORT 389, 636, 3268, 3269 – related to Lightweight Directory Access Protocol for authentication (LDAP)
  • PORT 593 – Remote Procedure Call over Hypertext Transfer Protocol (RPC over HTTP)
  • PORT 5985, 5986 – Remote Management for Windows (WinRM)
  • PORT 9100 – Page Description Language (PDL) Data Stream (used for network printers)

Subnet owners should identify legitimate uses for inbound traffic on these ports, and can work with UW-IT to explore mitigation options. If required, exemptions from the port blocks for these systems will be provided.

Why are these changes necessary?

The increasing attacks on the UW network present a serious security risk to the University, and hostile traffic comes through the network ports identified above. Blocking these ports will reduce the University’s vulnerability to these. Network port blocking of inbound traffic is a common practice used by many large organizations, including numerous higher education institutions.


September 14, 2018

Is your computer vulnerable? Download anti-virus software now

Anti-virus shield protecting laptop

Protect your work and home computers with Sophos anti-virus software, available for no cost to students, faculty and staff. Thanks to a licensing agreement between the UW and Sophos, students, faculty and staff can use the anti-virus software on University-owned computers and their personal computers, including PCs, servers and workstations. If your work computer is centrally managed by UW-IT, Sophos is already running in the background. Download the software for your home devices.


September 13, 2018

Check out multimedia equipment at UW Tacoma

Young female with laptop recording video at home

Students, faculty and staff at UW Tacoma can check out cameras, video cameras, digital audio recorders, headphones, tripods, and more for up to a week. Bring your Husky card to the IT Helpdesk in the Walsh Gardner Computer Lab.


September 12, 2018

Email help@uw.edu for IT support and questions

online tech support

For the fastest, most accurate response to your IT questions, please email help@uw.edu. UW-IT staff respond within 3, 6 or 9 business hours, depending on the urgency of your need. UW-IT monitors its email 24 hours a day, 7 days a week. You can also get help by phone at (206) 221-5000, in person or by searching for information on IT Connect.


September 11, 2018

Storage space available in U Drive

File storage

UW students, faculty and staff have up to 50 GB of storage space on U Drive, the UW’s central file storage system, and it’s accessible from anywhere, on- and off-campus. Follow simple instructions in IT Connect to access your drive. This storage service is supported by the Technology Recharge Fee and the Student Technology Fee.


September 10, 2018

Students: Attend the Student Technology Expo on Sept. 28

Students talk with a rep of one of the services featured at the Student Tech Expo

Visit the Student Technology Expo on Sept. 28 between 10 a.m. and 2 p.m. at the Odegaard Undergraduate Library. Find out about free technology, software, discounts and services available to students, including perks available at Odegaard. Learn about IT Connect, DawgPrints, the Student Technology Loan Program, the Student Technology Fee, and technology provided by Apple and Tableau, and much, much more. Free door prizes while supplies last.


September 7, 2018

Signing up for a UW NetID is now easier with improved process

Padlock overlays a laptop

It’s now easier for students, employees, new applicants, and academic affiliates to sign up for a UW NetID, with easy-to-follow instructions and procedures. Read how UW-IT made it happen.


September 5, 2018

Share your IT knowledge with the UW community

students and professor interacting

Do you have a topic that may be of interest to the diverse multi-campus University IT community? We are looking for presenters for the next Campus Tech Talks, which will be held Nov. 6, from 10 p.m. to noon on the Seattle campus. If you would like to share your ideas, knowledge, or a case study, please submit your presentation proposal by Friday, September 21.


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