March 20, 2019

Partnerships helped with project to modernize email and productivity tools

smart phone with email symbols

The project to bring the latest email and productivity tools to students, faculty and staff has been completed, thanks to support from partners across all three campuses. The Email Modernization Program sought to give the University community modern and effective email and productivity tools, retire systems that were aging and cost-prohibitive to maintain, and ensure the UW’s ability to maintain compliance with email retention laws. Learn more about the effort.

March 19, 2019

Check out this entertaining video on using Scout

Screenshot from Scout video

Check out a fun, entertaining video about Scout, an app for locating spots on campus to study, eat and more, produced by UW student and improv comedian Noah Eisfelder. He and the UW’s The Collective Improv Troupe star in the short clip.

March 18, 2019

UW Libraries recognized with award for accessibility efforts

Sheryl Burgstahler, Director, Accessible Technology Services, awards embraces award winner to Andy Andrews from UW Libraries

The University Libraries received the first-ever IT Capacity Building Award for their efforts to make IT information resources accessible to all faculty, staff and students at the University of Washington, including those with disabilities. The award was presented by the UW’s IT Accessibility Task Force, a group made up of representatives from across campus that develop and implement plans for promoting IT accessibility at the University.

March 15, 2019

High school, community and technical college students can use MyPlan

mobile phone with MyPlan screenshot on it

The academic planning tool, MyPlan, can be used by non-UW students to help them explore undergraduate degree programs at UW and courses needed. Non-UW students sign in to MyPlan with a Facebook or Google account. Unofficial transcripts from Washington state can be imported into MyPlan to compare non-UW courses to their UW equivalents, and MyPlan can estimate what additional courses are required for an undergraduate program of interest.

March 14, 2019

Class lists include photos, preferred names

Students in class

Instructors can view photos of students in their classes and their preferred names in both MyUW and Canvas, thanks to a web services integration with other systems built by UW-IT. From the instructor’s Teaching page in MyUW, open the class list, click on “Photo Grid” to see photos of students in your class. On the People page in Canvas, select the menu in the upper right, and choose “View Student Photos.”

March 12, 2019

Snow didn’t slow down IT tools or the Service Center

Husky sculpture with snow and a snowman built behind it

Despite our recent snowy weather and the UW’s eight days of suspended operations, UW students, faculty and staff were still able to connect remotely to resources on UW campuses, hold virtual meetings and classes online, and get the IT help they needed to continue to be productive.

Demand for IT resources for working remotely surged during this period, with use of the Husky OnNet services tripling. These services, Husky OnNet and Husky OnNet for Departments, allow secure, remote connections to the UW network and firewall-protected resources. New users to UW Zoom Video Conferencing increased 400 percent during the snow closure. The service proved useful to many for hosting virtual office hours, holding meetings or collaborating remotely. Many classes were conducted online. The number of minutes of Panopto videos delivered shot up when classes were cancelled, and views of videos also increased dramatically. Panopto Lecture Capture allows for easy recording and reviewing of videos from courses, lectures and presentations.

Throughout, IT support was always available, 24x7x365, with UW-IT Technology Service Center staff on hand to respond to outages or service disruptions and answer calls and emailed questions to (206) 221-5000 or via

For a full list of resources useful to working remotely, check out the guide on IT Connect.

March 11, 2019

Watch out for “Are you available?” email scam

laptop computer with an email icon and a pop up message that reads "Are you available?"

Don’t fall for the email scam that appears to come from a UW employee, asks if you’re available, for your phone number and to buy gift cards. The scammer may try to reach you via email or text message, if you have provided a cell phone number. Visit the Phishing Examples page to view one of these messages and check out our infographic. Please report any of these email messages to

March 8, 2019

When traveling, don’t forget eduroam

Young man holding mobile phone

Are you traveling and need to stay in touch with colleagues at the UW? Be sure to onboard your devices to eduroam, the UW’s preferred Wi-Fi connection method for students, faculty and staff. Eduroam is a global Wi-Fi service with secure and fast internet connectivity across thousands of campuses and millions of access points in the U.S. and around the world.

March 7, 2019

Curriculum management brings major improvements, will tackle general catalogs next

A man and woman working together on a computer

Read how UW Curriculum Management is improving how academic units manage their curriculum — and how it will do the same for general catalogs next. The tool, launched two years ago to help academic units on all three campuses manage their curriculum more efficiently — replaced intensive paper-based processes and implemented a central system of record for the UW’s curriculum offerings. In the coming year, the tool will be used to modernize how the general catalogs are created and maintained.

March 5, 2019

Deep Learning Institute held at eScience Institute

Instructor teaches the Deep Learning Institute in front of people seated in a classroom

A full-day workshop on Feb. 22, 2019, introduced UW students, faculty and staff to the basics of machine learning, an approach to Artificial Intelligence, and how to apply deep learning techniques to a range of computer vision tasks. While machine learning uses algorithms that parse and learn data inputs, deep learning structures layers of algorithms to create an artificial neural network that can logically learn and make decisions from data inputs. The Deep Learning Institute was organized and hosted by UW-IT and the eScience Institute, with funding from NVIDIA, Dell, and Google. Read the full story on the Deep Learning Institute.

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