September 20, 2019

Check out the new, improved Service Catalog

Find the IT services you need using the new and improved Service Catalog from UW Information Technology, with customer-friendly content and simple, uniform ordering. Each offering tells you what the service is, how to get it and how much it costs.


September 18, 2019

Check out tech resources for teaching classes

Learn how to navigate the array of IT resources available for instructors including how to set up courses in Canvas, record lectures using Panopto, engage students in class with Poll Everywhere, submit grades with GradePage, and more. This quick start guide is offered to you by UW Information Technology.


September 16, 2019

Remember to keep your UW Office Directory information up to date

Woman stands in front of desktop with the UW Office Directory on the screen and she makes a phone call

Keep your department, school or center information up to date using the self-service system for the UW Office Directory. Contact UW-IT at help@uw.edu for quick account setup, instructions and a style guide. Note that you can change your individual UW Directory listing by updating your personal profile information via Identity.UW.


September 13, 2019

Disasters don’t plan ahead, but you should

Be prepared and check out the UW-IT’s Business Continuity Toolkit  for ideas on how to share important departmental updates and information during emergency events.


September 10, 2019

Don’t lose access. Set up your UW NetID recovery options

Login screen for an app or website in smartphone. Field are Username and password

Every year, more than 5,000 calls come in requesting help to reset a UW NetID password. You don’t have to be one of them. Add your mobile number and email address, so if you forget your password or get locked out, you can regain access to your UW NetID. The options allow you to recover your password by having a secret code sent to you by phone (text message or voice) or by email.


September 6, 2019

Submit application for free UW video captioning

Apply now to have your highly viewed UW video captioned by UW-IT for no charge, and make it more accessible to everyone. Remember that YouTube’s auto-generated captions typically aren’t accurate enough to make video content fully available to individuals who are deaf or hard of hearing. Have a video that doesn’t qualify? Learn to caption videos, including editing YouTube captions yourself with the information available on the Creating Accessible Videos web page.


September 4, 2019

Is your personal computer vulnerable? Download anti-virus software now

An animated image of a computer protected by a shield

Protect your personal computer or device with Sophos Home Premium anti-virus software available at no cost to students, faculty and staff. The Sophos anti-virus software is available not only for University-owned computers, but you can now can get the same protection for your personal computers too. If your work computer is centrally managed by UW-IT, Sophos is already running in the background.


August 29, 2019

Watering UW’s lush landscapes

Imagine the iconic spots on the Seattle campus: Sylvan Grove, The Quad, Rainier Vista, HUB Lawn, Burke Gilman Trail, Memorial Way and the athletic fields. Now imagine them if they didn’t have the water they require, particularly now in the sun-drenched days of summer. A new virtual irrigation network will help staff manage the massive task of watering the cultivated landscapes, green roofs and athletic fields at UW’s Seattle campus. Read the full story.


August 28, 2019

Recent email, text and phone scams target UW students

The following email was sent to all UW students.

This message is being sent to all UW students with approval from the Vice President for UW Information Technology and CIO.

We want to alert you to a surge in email, text and phone scams aimed at UW students. These scams may attempt to convince you to purchase gift cards or to send or receive money advances with the promise of easy jobs, tuition discounts or other rewards.

Some deceptive offers have been tied to internships, financial aid or tuition payments. Those sent via email can appear to be from UW employees, but are often sent from phony or spoofed email accounts. The scammer may also ask you to provide a cell phone number or non-UW email address in order to contact you via alternative methods.

Such hoaxes are not new but are growing increasingly sophisticated. The current fraudulent activity focuses on money, but your personal data and financial information may also be targeted. Please review the following tips and resources to help keep your personal information and UW NetID login credentials secure throughout the year:

  • Beware of requests for transfers of money or gift cards.
  • Messages that solicit money, ask for your financial or bank account information, or offer to send you money should be regarded as highly suspicious. If it sounds too good to be true, it probably is.
  • Be cautious about clicking links in email, even from someone you know.
  • Use strong passwords and protect your UW NetID credentials.
  • Report suspected email scams to security @uw.edu (no spaces).
  • If you’ve been a victim of a scam, contact your local law enforcement, such as UW Police.

For more information, see the Office of the CISO’s web page by searching for “CISO” from the main UW page.

If you have any questions or concerns, please contact help @uw.edu (no spaces).

Links were intentionally left out of this message.


August 27, 2019

Student requests for degree audits, course transfers info reach 5 million

At any given time in the academic year, thousands of students want to know if they are on track to graduate, if they have satisfied degree requirements for a major, or how their coursework from other colleges will transfer to the UW. Their questions are answered quickly and efficiently, thanks to the integration of UW’s student systems across all three campuses. Over the last seven years, 5 million requests have been answered. Read the full story.


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