Information technology tools and resources at the UW
Frequently Asked Questions
Scout & Spacescout (general)
- Something is wrong with a space. What do I do?
- I have an idea for a new feature. Can I tell you about it?
- Can I suggest spaces to add?
Scout Manager (for Space Owners)
Can I reserve a room using Scout or SpaceScout?
Not at this time. Some spaces can be reserved via the space owner’s website or by emailing the space owner. When you are viewing a space that can be reserved, you’ll find information on how to do so in the space details screen.
Something is wrong with a space. What do I do?
Email us at firstname.lastname@example.org to let us know the problem, or use the “report a problem with this space” button or link at the bottom of the space details screen. We want to know about inaccurate descriptions as well as non-functioning features.
What happened to my favorites list?
The favoriting feature of SpaceScout has been removed. It had very low usage and we wanted to focus on the most useful features of the app at this time. We will undertake research to better understand the needs around this feature, especially as it relates to study spaces, food spaces, and technology across campus, so that we can provide a more useful solution.
I have an idea for a new feature. Can I tell you about it?
Great! Please send email to email@example.com to let us know what else you’d like to see!
Can I suggest spaces or technologies to add?
Know a space or tech item that we should add? Suggest it! If you are a manager for a particular space or technology, please email firstname.lastname@example.org.
Scout’s offering of tech items seems limited. Will more be added?
Yes! For the initial release of Scout we had to focus on the items offered through the STF check-out desks run by the Campus Technology and Events group. Now that Scout has been released, we will actively solicit tech item owners to add their inventory. Look for more items to be added throughout the year. If you have suggestions, send them to email@example.com with “Scout” in the subject line.
Scout Manager (for Space Owners)
As a space owner, how do I remove spaces or technology from the app?
What is Scout?
Scout is an application designed to help students at the University of Washington find physical campus resources that meet specific criteria. It is currently available as a native iOS application, Android native application, and as a mobile-optimized web application that can be accessed from any desktop computer or mobile device.
Who built Scout?
Scout was developed by UW Information Technology in collaboration with UW Libraries, Housing and Food Services, and UW Computing Directors, and funded in part by the Student Technology Fee Committee.
When was Scout released?
The original SpaceScout, an app focused on discovering campus study spaces, was released to UW Seattle as a native iOS application in August 2012, and as a web application designed for use on desktop computers or mobile devices in October 2012. UW Tacoma study spaces were added in June 2013, and UW Bothell study spaces will be added during the 2014-2015 academic year. In September 2016, Scout was released to expand to include finding food and technology items on campus, in addition to study spaces.
Is Scout open source?
Yes, all components of Scout are available on GitHub. See our GitHub Page for more information on the open source project.