IT Service Management Board

Last updated: July 28, 2022

The purpose of the IT Service Management Board is to focus on the operational coordination of information technology (IT) services at the University of Washington, including to:

  • Ensure alignment of UW Information Technology (UW-IT) services with UW strategy and priorities, based upon strategic direction received from the IT Strategy Board and prioritization from the IT Service Investment Board.
  • Optimize the design, delivery, operation and sourcing of IT services.

The scope of the IT Service Management Board encompasses the services in the UW-IT Service Catalog, including end user-facing services and services intended for campus IT staff.

More Information:


Mary Mulvihill
Director, Service Management and SMB Liaison
UW Information Technology
Email | 206-685-4863
UW Mailbox: 354843