IT Connect
Your connection to information technology at the UW

Get Help

Contact UW-IT

Send your questions and comments about UW-IT services  to our contacts below. UW-IT monitors its email and phones 24 hours a day, 7 days a week.

  • Email: help@uw.edu
  • Phone: 206-221-5000 (also for emergencies)
  • Submit a question using a Web form: Send a question to UW-IT
  • Self-help information on the Web: IT Connect
  • Check the status of your existing requests at My Requests

Walk-in Locations

Locations Hours
UW-IT Service Center
UW Tower, O Building, Floor O-3 

Note: In-person support is only available via appointment at this time. If you need in-person help, please email help@uw.edu or call 206-221-5000 to arrange an appointment.
Learning Technologies Help Desks
Odegaard Undergraduate Library, Second floor

Monday-Friday, 9:00 a.m. to 5:00 p.m., Closed University Holidays

Note: Support is only offered online at this time. Please e-mail help@uw.edu to arrange a Zoom appointment.

Academic Technologies Help Desk
Kane Hall, Room 035

Note: In-person support is only available via appointment at this time. If you need in-person help, please email help@uw.edu or call 206-221-5000 to arrange an appointment.
Integrated Service Center
UW Tower, O Building, Floor O-2 

Monday-Friday, 8:00 a.m. to 5:00 p.m., Closed University Holidays

Last reviewed December 16, 2019