IT Connect
Your connection to information technology at the UW

Manual Long-term Registration of a Wireless Device

Due to changes to the eduroam Wi-Fi service as of 05/01/20, users are required to re-onboard their devices. Please visit our Eduroam Onboarding Guide for step-by-step instructions or click to onboard right away.

Manual Registration Procedure

If your wireless device does not have a Web browser (e.g. printers, IoT, game consoles), you can self-register it by following this procedure:

  1. StepsActions
  2. Find and record the device MAC address (it will look similar to 00:00:06:3E:B4:3F)
  3. Visit the following site,, fill out the form and submit it.

How to Delete/Forget the University of Washington SSID

Apple macOS

  1. Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences at the bottom of the drop down menu
  2. Click on Wi-Fi in the menu on the left and click Advanced
  3. Select the Wi-Fi network you want to delete
  4. Click the – “Remove WiFi Network” Button

Apple iOS

  1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you’re connected
  2. Tap and Forget this Network

Microsoft Windows 10

  1. Open the Windows menu and click the gear icon to open Windows Settings
  2. Click Network & Internet
  3. Click Wi-Fi on the left
  4. Click Manage known networks
  5. Select the WiFi network you want to delete and select Forget


  1. Go to your Applications menu
  2. Tap Settings
  3. Tap Connections
  4. Tap Wi-Fi
  5. Tap the network you wish to remove
  6. A prompt will appear on your screen giving you the option to Tap the Forget button
Last reviewed December 21, 2020