IT Connect
Your connection to information technology at the UW

Eduroam Onboarding Guides

Due to changes to the eduroam Wi-Fi service as of 05/01/20, users are required to re-onboard their devices. Please visit our Eduroam Onboarding Guide for step-by-step instructions or click onboard.wifi.uw.edu to onboard right away.

Click on your operating system below to view instructions for setting up eduroam on your device via our onboarding utility – onboard.wifi.uw.edu.

You will need a working Internet connection in order to complete the Instructions.

Instructions are general and may change from time to time. To check if your device is compatible with the onboarding utility, please visit the Eduroam FAQ

If you require further assistance please contact UW-IT Help.

macOS 12.01

  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the “JoinNow” button to begin the onboard software download.
  3. Open the download location and double-click the “UW-eduroam-setup.dmg” file.
  4. Double click “UW-eduroam-setup.app”. When prompted, press the “Open” button to launch the software.
  5. Press “Next”.
  6. Your web browser will open and you may receive a popup asking you to allow “UW-eduroam-setup” access to control your browser.
    Press “OK”
  7. Enter your UW NetID and password then press “Sign in”.
  8. Click “Next”.
  9. Enter your macOS password.
  10. The “Profiles” windows should automatically open.
    If it doesn’t click the Apple icon in the top right of the screen and click the “System Preferences” option, then click “Profiles” near the bottom left corner.
  11. In the “Profiles” box, click “Install” near the top right corner.
  12. Click “Install”.
  13. Use your Touch ID sensor or click “Use Password…” to enter your macOS password.
  14. Enter your macOS password and click “Always Allow”.
    It is important that “Always Allow” is selected otherwise you will be prompted to enter your macOS password every time you connect to eduroam.
  15. Click “Next”. Review the certificate and accept.
  16. The eduroam profile setup is now complete and you can click “Done” to close the onboard application. Close the “Profile” box.
  17. Once setup completes you can delete the “UW-eduroam-setup.dmg” file. When your device is in range of an eduroam network it will automatically associate.

Windows 10

  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the “JoinNow” button to begin the onboard software download.
  3. Open the download location and double-click the “UW-eduroam-setup.exe” file.
  4. Click “Next”.
  5. Your web browser will open. Enter your UW NetID and password then click “Sign in”.
  6. The eduroam profile setup is now complete and you can click “Done” to close the onboard application.
  7. Once setup completes you can delete the “UW-eduroam-setup.exe” file. When your device is in range of an eduroam network it will automatically associate.

iOS 15.0

  1. Open your Safari (other browsers generally do not work) and navigate to http://onboard.wifi.uw.edu.
  2. Tap “Sign In” to begin the onboard.
  3. You will be re-directed to a UW sign-in page. Enter your UW NetID and password, then tap “Sign in”.
  4. Tap “JoinNow”.
  5. Tap “Allow”.
  6. Tap “Close”.
  7. Navigate back to your home screen and tap “Settings”.
  8. Tap “Profile Downloaded”.
  9. Tap “Install”.
  10. Enter your lock screen passcode.
  11. Tap “Install”.
  12. Tap “Install”.
  13. Tap “Done”.
  14. Tap the “General” then Tap “Settings” to take you back to the main menu. Tap “Wi-Fi”, wait a few moments for your device to scan available Wi-Fi networks. Select the “eduroam” WiFi network and your device will associate with the WiFi network. This step only needs to be completed once after the first onboard.
  15. When your device is in range of an eduroam network it will automatically associate.

Android 12

  1. Open your Chrome (other browsers generally do not work) and navigate to http://onboard.wifi.uw.edu.
  2. Tap the “Download” button to open the Google Playstore.
  3. Tap the “Install” button to install the SecureW2 JoinNow software.
  4. Tap your device’s “Overview” button and select your web browser to go back to the onboarding website.
  5. Tap “JoinNow”.
  6. Tap “Next”.
  7. Tap “Save”.
  8. Once setup completes, you can uninstall the SecureW2 JoinNow software. As of Android 12, this will no longer remove your eduroam profile.
  9. When your device is in range of an eduroam network it will automatically associate.

Android 11

  1. Open your Chrome (other browsers generally do not work) and navigate to http://onboard.wifi.uw.edu.
  2. Tap the “Download” button to open the Google Playstore
  3. Tap the “Install” button to install the SecureW2 JoinNow software
  4. Tap your device’s “Overview” button and select your web browser to go back to the onboarding website
  5. Tap “JoinNow”
  6. Tap “Yes, App will configure and connect” then tap “Allow only while using the app”. In order for the application to auto-connect your Android 10 or higher device to eduroam, Google requires the app to have Location Permissions. If you choose not to allow Location Permissions, you will need to select the eduroam Wi-Fi network manually and point the profile to the correct CA and user certificates.
  7. Tap “Next”.
  8. You will be re-directed to a UW sign-in page. Enter your UW NetID and password then tap “Sign In”.
  9. Read through the instructions then tap “Next”.
  10. Long press your currently connected Wi-Fi network, e.g. “University of Washington”,  then tap “Forget”. Tap the back button on your device to return to the JoinNow app.
  11. Tap “Done”
  12. Once setup completes, do not uninstall the SecureW2 JoinNow software as all versions of Android from 11 and below will also remove the eduroam profile.
  13. When your device is in range of an eduroam network it will automatically associate.

Ubuntu 18.04

  1. Open your web browser and navigate to http://onboard.wifi.uw.edu.
  2. Click the “JoinNow” button to begin the onboard script download.
  3. Open a terminal window. Assuming your download location is in your Home directory, run the following commands.

    cd Downloads/
    sh SecureW2_JoinNow.run


  4. Your web browser will open. Enter your UW NetID and password then click “Sign in”.
  5. Your terminal window will come back in to focus. Close the terminal window.
  6. Once setup completes you can delete the “SecureW2_JoinNow.run” file. When your device is in range of an eduroam network it will automatically associate.
Last reviewed November 2, 2021