IT Connect
Your connection to information technology at the UW

Update Husky OnNet

Users may notice that their Husky OnNet client updates periodically. Windows and Mac clients check for updates every time they connect and automatically update when an update is available. This ensures that you always have up-to-date features and security updates. Users may be prompted to enter their admin credentials when an update occurs. Occasionally, critical security updates and other high-priority updates may require users to update their clients to continue using Husky OnNet.

Critical security update for Husky OnNet VPN

To address a critical security vulnerability, UW Information Technology upgraded the F5 Edge server for Husky OnNet on July 6. Husky OnNet users need to update the F5 BIG-IP Edge software on their devices. See the security advisory and release notes for more information.

Instructions for updating Husky OnNet

Individual Users

MacOS and Windows

If the Husky OnNet/F5 Edge application is currently installed on a device, the next time the device connects to Husky OnNet, the application should update automatically. It is not necessary to download and install a new version of the software over the existing one. Depending on your security settings, you may be prompted to enter admin credentials to install the update. If you don’t have admin credentials to allow the update, please contact your local IT support for assistance. You may be missing features or security updates until the update can install successfully.

Linux

The F5 Helper Application is not updated automatically for Linux. Please download and install the updated software from the Husky OnNet download page. Depending on your security settings, you may be prompted to enter admin credentials to install the update.

Mobile

Check for updates to the F5 Edge app from the respective App store. Depending on your security settings, you may be prompted to enter admin credentials to install the update.

IT Administrators

  • Note that users of the Husky OnNet/F5 Edge application may be prompted to enter admin credentials to install the update on their computers, depending on their security settings.
  • If you manage a software image, you may wish to include these current versions listed above in your next revision.

Questions

If you have any questions, or need assistance, please send email to the Technology Service Center with “Husky OnNet” in the subject line.

Last reviewed July 13, 2020