IT Connect
Your connection to information technology at the UW

Avaya Workplace Softphone

Avaya Workplace (formerly Avaya  IX Workplace) is a software application that runs on your workstation and can augment your desktop phone or replace it completely. The software application is a great way to take your phone with you as you travel around campus.

NOTE: This service is not available for use with call center configurations.

Getting the Software

To learn more about or obtain this software, go to the Avaya Workplace page in the Software for the UW (UWare) pages.

Instructional Videos

Avaya Workplace

📹 Interface Tutorial

📹 Making Calls

📹 Call Management

📹 Transfers

📹 Additional Features

Last reviewed February 11, 2020