IT Connect

Information technology tools and resources at the UW

Avaya one-X Communicator (Softphone)

Avaya Softphone (aka “one-X”) is a software application that runs on your work computer and can augment your desktop phone or replace it completely. The software application is a great way to take your phone with you as you travel around campus.

Getting the Software

To learn more about or obtain this software, go to the Avaya one-X Communicator page in the Software for the UW (UWare)  pages.

Quick References

Instructional Videos

Windows

📹 Interface Tutorial

📹 Making Calls

📹 Transfers

macOS

📹 Interface Tutorial

📹 Making Calls

📹 Call Management

📹 Transfers

📹 Features