IT Connect
Information technology tools and resources at the UW

Avaya IX Workplace

Avaya IX Workplace (formerly Avaya Equinox) is a software application that runs on your workstation and can augment your desktop phone or replace it completely. The software application is a great way to take your phone with you as you travel around campus.

NOTE: This service is not available for use with call center configurations.

Getting the Software

To learn more about or obtain this software, go to the Avaya IX Workplace page in the Software for the UW (UWare) pages.

Instructional Videos

Avaya IX Workplace

📹 Interface Tutorial

📹 Making Calls

📹 Call Management

📹 Transfers

📹 Additional Features

Last reviewed February 11, 2020