IT Connect
Information technology tools and resources at the UW

Install Skype for Business

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Who Can Use UW Skype for Business

  • UW Skype for Business is enabled automatically for all current UW students, faculty, and staff.
  • Eligible users receive a confirmation email.
  • For shared UW NetIDs and sponsored UW NetIDs, accounts will be available on request. Send requests to

When you leave the UW:

  • Current student, faculty, or staff accounts are disabled and the files are automatically deleted.
  • Faculty and staff accounts are disabled after 14 days.
  • Student accounts are disabled after one academic quarter.
  • Emeritus faculty accounts remain enabled.
  • Retirees are not entitled to MSCA services, but they may receive endorsements for services to facilitate active involvement with the UW community.

Your UW Skype for Business Account Name and Password

The format of your UW Skype for Business account name  is:   (where your-UWNetID  is replaced with your own personal UW NetID)
Your password is the one associated with your UW NetID.

Accessing UW Skype for Business

You can access all features of UW Skype for Business by installing and using the Skype for Business 2013 application, or you can use the Skype for Business Web Scheduler with a Web browser to create and update meetings without installing any additional software.

If you have local technical support for your department:

  • Before installing software, contact your local technical support person for further information. Departments typically have different timetables, deployment plans, upgrade strategies, or distribution methods for software installations and upgrades.

If you do not have local technical support for your department, or if you’ve been instructed to install the software yourself:

  • Follow the steps below for the version of Office that you are currently using.

Office 2011/2016(Mac version)
Office for Mac 2011 or 2016 versions don’t come bundled with Skype for Business. The only version of Skype for Business for Macs is Lync 2011 which can be installed by following the procedure below.

You can obtain Lync 2011  through  an update to Lync for Office 2011  (Mac version), which is available through our  software licensing agreement with Microsoft. Once you have installed the software you will need to make sure that you have applied the latest update for Lync to work with your Mac. The current update can be found here:

Please note:

  • UW NetID passwords longer than 16 characters will not work with the Office 2011 version of Skype for Business.
  • If Lync fails to establish a connection to the server, restart your Mac and try again.
    For more details, visit Microsoft’s  Mac troubleshooting article for Lync 2011.

Office 2013
Skype for Business is bundled with Office 2013, which is available through our  software licensing agreement with Microsoft.

Office 2010
For Office 2010, install the Lync  2013 component from Office 2013. Lync 2013 with Office 2010 works only on computers owned by the University of Washington with a UW-licensed version of Office 2010. A custom installer is available for this installation.
To install Lync 2013 over Office 2010 using the custom installer:

  1. StepsActions
  2. If you have previously installed some other version of the Lync 2013 client (such as the retail version), uninstall it and restart your computer before using the custom installer.
    Navigate to the IT Connect page  Desktop Software for UW-Owned Computers.
  3. Click Office Professional Plus (Windows), and then click I understand and agree (to the license terms).
  4. In the list of software, under Office 2013 Professional Plus, click Download Lync 2013 (only) 32-bit self-extracting installer now.
  5. Click Save File to download the self-extracting installer (Lync2013-install.exe).
  6. When the download is complete, double-click the installer to begin the installation.
  7. After the Lync 2013  installation is complete, run Windows Update and check for new updates. The newly installed Office components require updates. Apply the updates and restart your computer before using Lync 2013.

To run Skype for Business 2013
From the Start menu, click  All Programs, click  Microsoft Office 2013, and then click Skype for Business 2013.


**Please note that if you do not have an Exchange Online account you will see an error message that says ” We can’t connect to Exchange. Please try again later.”  This can be closed and you will still be able to use the meeting functionality of the application. To turn this feature off; Go into the settings when Skype for Business is open, click on the widget in the upper right corner, on the left click on “Personal” then under “Personal Information Manager” select the drop down box that says “Microsoft Exchange or Microsoft Outlook” and select “None”. Press the OK button at the bottom to confirm the change.

Mobile Devices
Skype for Business supports a variety of mobile devices through an installed app:

Skype for Business Web Scheduler (Web Browser)

The Skype for Business Web Scheduler  allows you to create and update meetings and send invitations in the cloud without a local Skype for Business application installed. See the list of supported browsers.

Skype for Business Web App

You don’t need a UW Skype for Business account to join a Skype for Business meeting. If you are invited to a Skype for Business meeting and you join from a Mac or a computer that does not have a Skype for Business application installed, the browser-based Skype for Business Web App opens automatically and allows you to join.