IT Connect
Information technology tools and resources at the UW

Move UW email to a personal email service

The instructions below are for UW alumni and retirees who need to move from an existing UW email account to a private email service.

Overview

  1. Set up a private email service (if necessary).
  2. Change your UW email forwarding.
  3. Check your UW email for any content that you want to migrate.
  1. Review your email content to decide whether you want to move a few items, a few folders, or all your email content.
  2. If you need to move email, decide where you will move email to.
  3. Deactivate your UW email service.

Detailed Steps

  1. Set up a private email service
    • The link above takes you to a page with information and instructions for choosing and setting up a private email service.
  2. Change UW Email forwarding
    • The link above takes you to the Manage UW NetID resources page, where you can change the forwarding on your email account.
    • After logging in, on the Manage UW NetID resources page, click Forward to
      Select Forward To
    • Enter your private email address in the text box.
  3. Check your UW email account for any content that you might want to move to a private email service. Click the link below for your email system for instructions on opening email and reviewing your content.
  4. Review your email content to decide whether you want to move a few items, a few folders, or all your email content.
    Note: Please work with your former home department or business unit to remove and retain official UW records if you have them, taking care to preserve UW records according to records management guidance and the UW General Records Retention Schedule or the UW Medicine Records Retention Schedule.
  5. If you need to migrate content, follow links to relevant instructions:
    I want to move From UW Deskmail From UW Gmail From UW Office 365 From UW Windows Live
    A few items Move a few items

    Export my contacts

    Manually forward email messages to new email address Manually forward email messages to new email address Manually forward email messages to new email address
    A few folders UW Deskmail to any email service Not available
    Not available
    Not available
    All folders/items UW Deskmail to Gmail

    UW Deskmail to Outlook.com

    UW Gmail to Gmail

    UW Gmail to Outlook.com

    UW Office 365 to Outlook.com UW Windows Live to Outlook.com
    Oversized/
    unmigrateable files
    Download messages that can’t be migrated Not available
    Not available
    Not available
  6. Manually deactivate your UW email service. Once you have determined that you do not need your old email or files, or have successfully migrated to an alternate email service, the link above takes you to a page of instructions to deactivate your UW Deskmail or UW Gmail/G Suite account (this will delete all email and files stored in the account).