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IT Connect

Information technology tools and resources at the UW

Supported Migration of Deskmail to Exchange Online

To manually migrate email messages from a Deskmail account to an Exchange Online account, follow these instructions. UW-IT strongly encourages the supported, automated migration option explained below.

UW-IT has arranged for a third party consulting firm called Comparex to assist with migrations:

  •  from UW Deskmail to UW Exchange Online.
  •  from UW Gmail to UW Exchange Online.
  •  from UW Exchange Online to UW Gmail.

Engaging Comparex results in a seamless migration experience for users and local IT support staff.

At $25 per email account, the charge for this service is far less than the cost of personal time and/or local IT support staff time required for a more manual method of email migration.

  • For individual migration requests, please use this request form. A budget number is required for these transactions.
  • You must change email forwarding to UW Office 365 for new messages to arrive in the UW Exchange mailbox. Use the UW NetID Manage Portal.
  • If you are considering moving your entire unit, department or college to Exchange Online using Comparex, please contact so our team can meet with you to discuss your needs, timing, and any pros and cons. Learn more about bulk migration.