IT Connect
Information technology tools and resources at the UW

iOS and Exchange Online

Set up Exchange email on an Apple iPhone, iPad, or iPod Touch

  1. StepsActions
  2. If this is the first email account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  3. Tap Microsoft Exchange or Exchange, whichever one shows up in your OS.
  4. You don’t need to type anything in the Domain box. Type the information requested in the Email, Username, and Password boxes. You need to type your full email address in the Email and Username boxes (for example,
  5. Tap Next on the upper-right corner of the screen. Your mail program will try to find the settings it needs to set up your account. Go to step 8 if your mail program finds your settings.
  6. At this point Some iOS 7 users will see the message Cannot Verify Server Identity. If you see this message, verify that the server is, and then click Continue.
  7. If your iPhone can’t find your settings, you’ll need enter your Exchange ActiveSync server name. For UW Exchange Online, use for your server name.  In the Server box, enter your server name, and then tap Next.
  8. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default, Mail, Contacts, and Calendar information are synchronized.
  9. If you’re prompted to create a passcode, tap Continue and type a numeric passcode. If you don’t set up a passcode, you can’t view your email account on your iPhone. You can set up a passcode later your iPhone settings.