September 30, 2020

UW TechConnect 2020 conference session recordings now available online

If you missed this year’s UW TechConnect Conference, you can now watch most sessions online. Don’t miss talks about the future of IT at the University by a panel of UW CIOs, or on topics including Jupyter Notebooks, Responsible Conduct of IT in the Age of Big Data and the Internet, Accessibility, Usability & Equity…

September 29, 2020

Learn to be safe online at these virtual events during October

Get best practices for how to be safe online during Cybersecurity Awareness Month in October by joining one or all of the weekly presentations. From securing devices at the UW and home, to the future of cybersecurity, there’s a little something for everyone. Check the calendar and events at the Chief Information Security Officer (CISO)…

September 25, 2020

UW receives $1 million to further advancement of women with disabilities in STEM Careers

Read how UW-IT’s DO-IT (Disabilities, Opportunities, Internetworking, and Technology) is partnering with Prof. Cecilia Aragon and others on a new project to advance the career of women with disabilities in STEM fields. Aragon, a professor in the Department of Human Centered Design & Engineering, hopes the project will address systemic issues that impact career advancement…

September 24, 2020

UW Tech Talks now accepting proposals for Oct. 29 event

UW Tech Talks is now accepting proposals for shorter talks on IT topics to fit a virtual format. If you have a topic of interest to the diverse multi-campus UW technical support community, submit your idea today. Past topics have included virtualized computing lab management, web services, and software licensing.

September 22, 2020

UW Facilities emails not intended for entire UW community

North campus W in the sunshine

Emails to UW Facilities staff with training notifications were accidentally disseminated to other people in the UW community on Monday, Sept. 21. The trainings described in the emails are designed by and for UW Facilities staff and have no connection to similarly titled courses offered elsewhere at the University. If you are not a member…

September 17, 2020

Remember to keep your UW Office Directory information up to date

Woman stands in front of desktop with the UW Office Directory on the screen and she makes a phone call

Keep your department, school or center information up to date using the self-service system for the UW Office Directory. Contact UW-IT at for quick account setup, instructions and a style guide. Note that you can change your individual UW Directory listing by updating your personal profile information via Identity.UW.

September 16, 2020

UW Connect Lite delivers simplified, lower cost ticket solution

A simplified and lower cost tool for handling customer support requests is now available for UW departments and units to support customer-focused service delivery. The new service provides basic intake and workflow capabilities, including consistent and regular customer communication and self-service capabilities for an improved customer experience.

September 11, 2020

Discuss how to use journey mapping for better service during a pandemic

Techology Service Center employee helps a customer at the Help Desk

Join the discussion on how to (re) visualize the UW customer experience from start to finish using journey mapping in order to better serve students, faculty and staff in less-certain times, from 1:10 – 1:50 p.m. on Sept. 16. Sponsored by UW Information Technology, the discussion is open to all.

September 10, 2020

UW’s supercomputer leveraged in virtual chemistry and materials sciences courses

Data Center with ENERGY STAR logo

After a successful virtual lab course that used UW’s Hyak supercomputer to build simulations, two professors will be integrating the coursework into chemistry and materials science classes. The coursework was developed by materials science & engineering professor Ting Cao and chemistry professor Xiaosong Li, who are both Clean Energy Institute members and will be integrated…

September 8, 2020

Learn what technologies you can use to move classroom activities online

Identify which technologies will work best for your classroom activities , and learn what pedagogical and logistical considerations might influence your choice. This resource is for UW faculty members, graduate instructors, teaching assistants and staff educators who are seeking information, advice, ideas, resources, and support for their remote course planning and teaching. It reflects evidence-based…

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