IT Connect

Information technology tools and resources at the UW


Frequently Asked Questions


Visit the Tableau Visualization Software page to learn about Tableau and how to get started.

No. Viewing and interacting is free. Once you have access to the Enterprise Data Warehouse, you can start viewing visualizations.

Once any UW faculty or staff has access to the Enterprise Data Warehouse (EDW), access to the published visualizations using UW institutional data on the UW Tableau Server is automatically provisioned. Access to visualizations based on non-EDW data may require additional permissions.

Follow the instructions in the Get Tableau tab of Tableau Visualization Software page.

Typically within 1-2 business days.

Yes. To set up the billing process, send the following information to

  • organization name
  • address
  • contact person’s name, phone and email
  • preferred method of receiving invoices (email, mail)
  • method of payment (check or wire)

Your customer account will be created in UW-IT’s Dynamics AX system and you will receive invoices from this account. Please note that UW’s institutional overhead rate, currently 15.6%, will be added to the invoice total. This fee covers processing costs and is collected by the UW central accounting office.

No. Licenses are granted to a UW NetID individual, or in Tableau terms, an Authorized User. That Authorized User may install, via the Product Key, one copy of the Desktop Software on his or her primary computer and a second copy on his or her secondary portable or home computer. The Tableau Desktop license may not be shared with other users. See the Tableau End User License Agreement (EULA) for more information.

Yes, Tableau Desktop licenses can be transferred from one employee to another. Send your request to

From Tableau Desktop, select Help > Manage Product Keys…  and then select Refresh. The date in the Maintenance Expires column should update to the upcoming year. Upon restarting Tableau Desktop, you may be required to re-register.

Yes, you can connect if you are running Windows on your Mac. You cannot connect directly to the EDW from the Mac operating system. Connectivity to the
EDW requires Windows integrated security and the Mac operating system does not support this.

Faculty, staff, and students may not publish visualizations that use UW institutional information to the Tableau Public Server, unless those visualizations have been approved by the Data Management Committee (DMC). At this time, the DMC has granted permission to the Office of Planning & Budgeting to publish a limited set of aggregate data using Tableau Public Premium with approval from the data custodians. Read the DMC’s Usage of Tableau Public Server brief (see Guideline 1026).

You are welcome to work with publicly available data sets, such as U.S. Census data, and publish your work on the Tableau Public server.  Tableau Public software and publishing to the Tableau Public server is free, providing an excellent, no-cost way to build your Tableau skills.  Visit the Tableau Public gallery for examples and ideas.

Yes. See the Data Management Committee’s Guideline #1025 for more information.

Yes. Access can be managed at the group or user level. Typically, access is managed through the UW Groups service and controlled by the visualization owners.

No. Because Tableau Desktop is not forward compatible, in order to maintain publishing rights on the UW Tableau Server you must pay for the annual renewal. If you choose to opt out, you still own your Tableau Desktop license, but will no longer receive support, upgrades, or the ability to publish on UW’s Tableau Server.

The current Tableau server is set up to leverage UW’s infrastructure.  Installing individual servers is highly discouraged as the barrier to entry is high in terms of cost and resources.  The minimum configuration of the hardware and software platform needed for sharing data across campus costs $200,000.   This does not include maintenance/renewal fees or staffing costs required to manage the server.

At this time UW’s central Tableau Server is available to faculty and staff only. Students may publish personal work to the Tableau Public Server.

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