IT Connect

Information technology tools and resources at the UW

Off-Campus Communications Services

Service Description

The UW-IT Transport Service (previously called Off-Campus Communications Service) enables the delivery of UW telephone, data network, and Wi-Fi services by providing network connectivity to UW-owned or leased off-campus locations.

Service Options

Availability of connectivity is dependent on the location of the site. High speed network options can be costly and may require 6-12 months to arrange.  Advanced planning with the Real Estate Office and UW-IT is strongly recommended.

Eligibility

UW academic and administrative units. UW Medicine and clinical departments should email UW Medicine IT Services at mcsos@uw.edu for service.

How to Order

Transport Services can be ordered thru the supported services including:

If you already have UW-IT phone and data services at a location and need to add, disconnect, or change the service:

Email: help@uw.edu Phone: 206-221-5000 Fax: 206-221-5001

 

UW-IT partners with the Real Estate Office to provide data, Wi-Fi, and telephone services for all new locations. To contact the Real Estate Office directly, please email uwreo@uw.edu with "Attention Tenant Services Manager" in the subject line.

Availability

Transport connectivity and troubleshooting is available 24 hours a day, 7 days a week. Response time during off-hours may be slower due to decreased off-hours staffing levels.

Price

To provide price estimates, UW-IT is required to perform a site evaluation as costs can vary depending on the location and services needed. Advanced planning with the Real Estate Office and UW-IT is strongly recommended.

Service Level Description

Service is dependent on external service providers, and is generally available 24 hours a day, 7 days a week. Service is monitored by the UW Information Technology Network Operations Center. Response time during off-hours may be slower due to decreased off-hours staffing levels.

Additional Information

Requires a valid UW budget number.

Support Information

Email: help@uw.edu
Phone: 206-221-5000
Business Hours: uw.edu/itconnect/help


Maintenance

Last Review Date: 06/01/2016