Information technology tools and resources at the UW
Long Distance Services
The Long Distance and Toll-Free services are comprised of three service areas:
Basic Long Distance Service
As of July 1st, 2015, Long Distance calls to the US & Canada are included in the basic dial tone phone service rate. To place a long distance call on campus, dial 9 + 1 + area code + 7-digit number
International Long Distance
International Long Distance service is currently provided via the UW Alternative Toll Service (UWATS) system. The UWATS system provides detailed call accounting to the subscriber’s department for international long distance bill monitor/tracking of usage. UWATS provides a unique code to each subscriber that is needed to place an international long distance call from a campus phone. To place an international long distance call on campus, dial 9 + 011 + country code + city code + number and enter your unique UWATS code after you hear the stutter tones. For more information about how to dial using UWATS, please visits the Long Distance IT Connect page located here.
Toll Free Access Numbers
Toll free numbers allow callers to place long distance calls without having to the pay the normal long distance per minute rate for the call. Instead the owner of the toll free number agrees to pay the long distance charges (reverse billing). Note – phone companies do not differentiate between toll free numbers that are dialed from a local area versus ones that are dialed from far away, as such both calls are billed at the same rate. Toll free numbers can be set to ring to nearly any phone number on campus.
- International Long Distance (UWATS)
- Toll-free access number (800, 888, 877, 866, 855, 844)
UW faculty, UW staff, UW students in residence halls, UW Physicians Network and Neighborhood Clinics, Multiple off-campus locations in the Puget Sound area
How to Order
Toll free access numbers are ordered through Customer Service Center at 206-221-5000 or by email at email@example.com.
Service is available 24 hours a day, 7 days a week.
Toll Free Numbers
$0.05 per minute (for incoming calls only)
UWATS for International calls
Rates vary by country. Calls to cell phones in other countries are typically substantially higher.
There is no installation charge for setting up a UWATS code. To limit fraud, UWATS codes that are not used for 12 months are automatically removed from the system without notice.
Price subject to change annually on July 1st.
Service Level Description
UW Information Technology strives to respond within 24 hours. Closed on weekends.
Information about the UWATS system can be found on the Web at:
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: washington.edu/itconnect/help
Business Hours: washington.edu/itconnect/help
Any budget changes are managed through:
UW Information Technology Business and Finance
Last Review Date: 06/20/2015