IT Connect

Information technology tools and resources at the UW

K-20 Videoconferencing

Service Description

The Washington K-20 Educational Network provides extensive multipoint conferencing services supporting both ISDN and IP-based videoconferencing. This service allows multiple participants to connect to a videoconference using H323 based hardware devices and software.

Service Options

K-20 supports the following devices/applications:

  • Most IP based H323 endpoints: Polycom, Cisco, Lifesize, etc.
  • H323 software applications: Polycom PVX
    • Polycom M100
    • Polycom RealPresence (Desktop & Mobile)
    • LifeSize Softphone
    • Xmeeting

Participants can also join videoconferences using their telephone through dial-in access.


UW faculty, UW staff, UW students, UW researchers (must have access to appropriate videoconferencing endpoint)

How to Order

Email: (include "MCU" in subject line)
Phone: 206-221-5000
Fax: 206-221-5001


K-20 videoconferencing resources are available on a first-come, first-serve basis with the exception that, if a conflict arises, instructional conferences take precedence over administrative conferences.

The MCUs operate 24 hours a day, 7 days a week.


This rate is currently under review:
$50.00 per conference series up to 6 months

Price subject to change annually on July 1st.

Service Level Description

Customer requests will be responded to within two business days.

Additional Information


All conferences scheduled on the K-20 Multipoint Control Unit (MCU) must be related to the educational mission of the University of Washington.

Users planning to connect to the K-20 MCU via IP video (H.323) must register their endpoints with the K-20 Gatekeeper.

Support Information

Email: (include "MCU" in subject line)
Support hours: 8:00 a.m. - 5:00 p.m., Monday - Friday


Last Review Date: 04/26/2015