IT Connect

Information technology tools and resources at the UW

Catalyst Web Tools

Service Description

The Catalyst Web Tools are a set of Web-based communication and collaboration applications designed for use in teaching, learning, research, and everyday work.

Service Options


UW faculty; UW staff; UW students; UW researchers; anyone with a UW NetID

How to Order

Available online at


Hous available: 24 hours a day, 7 days a week.


This service is included in the Technology Recharge Fee.

Service Level Description

During Business Hours (M-F 8:00 am - 5:00 pm) requests can expect an initial response within 2 business days.

Service is monitored 24 hours a day, 7 days a week for disruptions. On-call staff are available for incident investigation and triage; outages resolved during business hours (M-F 8:00 am - 5:00 pm).

Support Information

Phone: 206-221-5000 (option 3)
Monday-Thursday: 9:00 a.m. - 10:00 p.m.
Friday: 9:00 a.m. - 5:00 p.m.
Sunday: 12:00 p.m. - 10:00 p.m.


Last Review Date: 04/20/2016