IT Connect

Information technology tools and resources at the UW

Campus Dial Tone Features

To Order Service or Questions: help@uw.edu or call 206-221-5000

Dialing Instructions

To call another UW extension:

  1. Dial [5-digit extension].

To call a local Seattle, Everett, or Tacoma number:

  1. Dial [9] [10-digit number].

To call a toll free 800 number:

  1. Dial [9] [1] [800] [7-digit number].

To call a long distance number (U.S. and Canada) :

  1. Dial  [9].
  2. Listen for dial tone.
  3. Dial [1] [10-digit number].

To call an international number using UWATS:

  1. Dial [9]
  2. Listen for dial tone.
  3. Dial [011].
  4. Dial [country code].
  5. Dial [city code] (omit 0 if first digit).
  6. Dial [local number].
  7. Dial [#]. (NOTE: Do not dial # if international number – excluding 011 – is 12 digits).
  8. Dial [authorization code].

 

UW Phone Service Standard Features

Transfer a Call:

  • To another extension or local non-campus number:
    1. Press [TAP] or [Recall] or [switch hook].
    2. Dial [5-digit] or [9] [10-digit] number call is to be transferred.
    3. Hang up to complete the transfer.  If the line is busy, press [TAP] or [Recall] twice to return to caller.

Conference Call

  • To add a second party to your existing telephone call:
    1. Press [TAP] or [Recall] or [switch hook].
    2. Dial the number of the party that you wish to add.
    3. Press [TAP] or [Recall] or [switch hook].

Last Number Redial

  • To automatically redial the last number you dialed:
    1. Dial [#9].

Optional Features

Call Forwarding All Calls

  • To temporarily redirect all calls to an extension or outside number:
    1. Dial [*72].
    2. Listen for dial tone.
    3. Dial [5-digit number] or [9] [10-digit number].
  • To cancel Call Forwarding All Calls:
    1. 1. Dial [*73].

 

Voice Mail

  • To call the voice mail system to retrieve messages:
    1. Dial [79898].
    2. When prompted, enter your personal mailbox password (security code).
    3. Follow the menu prompts to retrieve messages.