IT Connect

Information technology tools and resources at the UW

9608/9611G Deskphones

The following are resources to help you use your Avaya 9608/9611G deskphones.

Quick References

Instructional Videos


Make a Call

Transfer a Call

Hold a Call

Redial Last Call

Send All Calls

Call History


Call Forwarding

Extension Connect

Add non-UW Contact to Contact List

Add UW Contact to Contact List

Set a Unique Ringtone for Saved Contacts

Insert a Pause, into a Saved Contact


Personalize Labels