Skip to main content
IT Connect

Information technology tools and resources at the UW

9608/9611G Deskphones

The following are resources to help you use your Avaya 9608/9611G deskphones.

Quick References

Instructional Videos

Basics

📹 Make a Call

📹 Transfer a Call

📹 Hold a Call

📹 Redial Last Call

📹 Send All Calls

📹 Call History

Intermediate

📹 Call Forwarding

📹 Extension Connect

📹 Add non-UW Contact to Contact List

📹 Add UW Contact to Contact List

📹 Set a Unique Ringtone for Saved Contacts

📹 Insert a Pause, into a Saved Contact

Advanced

📹 Personalize Labels